Writing, speaking and language services in English and Chinese
Professional Presentations
You will find this course useful for giving briefings, updates and presentations at work. This course will focus on the structure and language of presentation skills and is not recommended for those new to public speaking.
Creating a positive first impression
Summarising and highlighting your main points
Presenting complex information
Organising and presenting points clearly and smoothly
Preparing for Q&A
Closing and ending strongly
Professional Writing
Producing good writing depends on the fundamentals. Using the fundamentals wells will help you handle more challenging situations. You will learn how to make your writing: clear, concise and complete. You will also learn how to summarise, get to the point and persuade.
Sending emails that are courteous in tone of voice and professional
Formatting emails more clearly and effectively
avoiding common language errors
Saying no
Asking for help / resources
Executive coaching
You are great at your job and would like some suggestions to keep on developing your communications skills. We can work together to determine how and what that involves to continue growing.
Ask us about skills in Business writing, Business speaking, Executive presence, Leadership and Coaching
Editing and writing service
If you have important documents that need to be professional and error free, you can consider using our editing and writing services.
Not only will we check for grammar and language problems, you will also find that we help with style and clarity issues. This will ensure your documents hit the mark and give the best impression.
Business pitching
When you need to pitch your business to win new clients, every word and moment counts. You will learn how to pitch your products and services at the right level to get the right response.
Learn how to:
Catch attention and create interest
Get to the point
Summarise key ideas
Speak clearly and concisely
Close strongly and effectively
Handle Q&A
Business etiquette
It pays to be prepared to handle different situations. Then, you will be ready to act appropriately to impress your clients and colleagues. But also avoid misunderstandings.
Learn how to:
Anticipate and appreciate different people and cultures
Read and show appropriate body language
Dress for success
Contribute to meetings
Show winning behaviour at work
Translation, Transcription & Interpretation
Many businesses use our services for their documents, books and videos. For example, they might need professional translations, accurate transcriptions or versatile interpreters.
ETC provides the scale and flexibility that businesses need in order to meet their objectives for their language needs.